Terms & Conditions
1. Introduction
Welcome to PayFlow ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website and mobile application (the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Accounts & Security
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms.
- You are responsible for safeguarding the password that you use to access the Service.
- You agree not to disclose your password to any third party.
- You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Airtime to Cash Services
PayFlow offers services to convert mobile airtime to cash. By using this service, you acknowledge that:
- Airtime sent to numbers not provided by PayFlow is non-recoverable.
- Conversion rates are subject to change based on market conditions without prior notice.
- We strictly prohibit the conversion of stolen or fraudulently obtained airtime. Accounts suspected of such activity will be suspended immediately.
4. Fees & Payments
Service fees apply to withdrawals and bill payments. These fees are displayed clearly before you confirm any transaction.
PayFlow reserves the right to modify these fees at any time. Continued use of the service after fee changes constitutes acceptance of the new rates.
5. Identity Verification (KYC)
To comply with financial regulations (CBN/EFCC), we require users to verify their identity using a valid Government ID and BVN.
We reserve the right to limit or freeze accounts that have not completed the necessary KYC requirements.
6. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
7. Contact Us
If you have any questions about these Terms, please contact us at:
legal@payflow.ngTable of Contents
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